Beyond Front Office is your 24/7 intelligent front desk — every call answered in a warm, natural voice you choose, every lead captured, every appointment booked. Fully customized around your business. More than an answering service.
Live demo
Meet Maya — the intelligent front desk behind Beyond Front Office. Click below and have a real voice conversation with her right in your browser. No signup, no phone call, about a minute of your time. Maya is our demo agent — as a client, yours is fully customizable: name, voice, greeting style, and personality, all built around your business. (Or keep Maya exactly as she is, if you like her.)
Runs entirely in your browser — nothing to install, and your microphone never leaves your device.
The missed-call problem
Your team should be free to do the work — without wondering who called, what they needed, or whether they called someone else.
Calls go unanswered after hours or when your staff is already helping customers.
When no one picks up, ready-to-buy customers call the next business on the list — and that business gets the job.
Get a front desk that never sleeps, without adding another full-time payroll expense.
Get your evenings back.
I owned a business before Beyond Front Office — and I lived on the phone. Nights, weekends, dinner with my family interrupted by 'just one quick call.' Every ring pulled me away from the people and the things I loved most. I built Beyond Front Office so other owners don't have to make that trade. Your calls get answered, your leads get captured, your appointments get booked — and you get to be present for your own life again.
— Founder, Beyond Front Office
Simple monthly packages
Start with reliable answering or add booking, follow-up, and outbound engagement as your business grows.
Professional answering and lead capture.
A true virtual front office.
Inbound + outbound engagement.
Additional voice minutes are $0.25/min.
Who we serve
When every call could become the next job, appointment, listing, or loyal customer, picking up matters.
How it works
Call or email for a free demo and tell us how your business handles customers today.
Your front desk is fully customizable: we configure your agent's name, voice, greeting style, and personality, plus your FAQs, hours, escalation rules, and calendar connection, handle business texting registration (A2P 10DLC) for Plus and Hero plans, then run test calls and a quality review before launch.
Your intelligent front desk answers, books, and follows up 24/7 — so every opportunity gets handled.
The Beyond Front Office difference
Captures opportunities when staff are busy or the office is closed.
Works alongside the systems and processes you already use.
Booking, texting, follow-up, and engagement continue beyond the initial call.
Questions, answered
Your timeline depends on the package and workflow. We build your greeting, FAQs, hours, routing, and integrations, then complete test calls and a quality review before your front desk goes live.
No. We can configure call forwarding so you keep the business number your customers already know.
Our receptionists run on intelligent voice technology: a highly trained virtual receptionist that answers instantly, follows your call-handling rules exactly, and always identifies itself to your callers. No scripts read by strangers, no missed calls.
Fully. You choose the name, voice, greeting style, and personality — it always answers in your business's name and follows your call-handling rules. Prefer to skip the decisions? Keep Maya, our default, exactly as she is.
We set escalation and transfer rules around your preferences. The front desk can take a message, route the call, or transfer it according to the rules you define.
Google Calendar is supported, plus Jobber, Housecall Pro, ServiceTitan, and more through advanced integration.
No. Service is month-to-month, and you can cancel anytime.
On the Hero plan, we run follow-up sequences by call and text: new-lead follow-up, estimate and appointment reminders, and re-engagement campaigns (one campaign per month, up to 250 contacts). You provide contact lists with proper consent, and we handle the rest — including business texting registration.
Reach out anytime. The calls are answered 24/7 — it would be awkward if ours weren't.